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Shipping & Delivery

Shipping Methods

With kinds of dresses, 4prom.co.uk also provides customers with 2 different shipping methods. You can choose the one which is the most convenient and efficient for you.

  • • Standard Shipping:When choosing standard shipping method,the shipping time will be 6-12 days. But that not means you can receive the dress in 6-12 days, there will be still a processing time about 3-15 days, processing time according to the complexity of dress. Normally you can receive the dress in 14-25 days after placing order.But we can't guarantee the delivery time in this case.
  • • Expedited Shipping: The fastest option ships to all major destinations in 3-5 days. All Expedited Shipping orders are shipped by fastest express delivery, but that will still need a 3-12 working days to process the dress. Normally you can receive the dress in 7-15 days after placing order.

So if you need the dress in 12 days, you'd better select Fast Shipping Method. Please [ tell us your event time] if you need to rush order, so we can promise you can receive the dress without delay. Please note that We can't guarantee items delivered in a short time If you select standard shipping but you need the dress urgently, we will not accept this reason for return.

*Tips: Some of the dresses are available to ship in 3-5 days, that means you can recevie the dress in 5-10 days. Such as the dress:http://www.4prom.co.uk/purple-ball-gown-sleeveless-kids-prom-dress-for-girls-ch0100.html, you can find this label under the product title.

For child dresses, if your colour option is not picture colour/"as picture", we may need extra 1-4 days to process your dress.

APO/FPO/DPO Shipping

The courier can not reach to the military district(APO, FPO) and PO Box address. Please use the house/street address.

Total Delivery Time

Before your order is shipped, 4prom.co.uk has to process your order and put all your items through our strict quality control tests. Because of this, total delivery time is different to shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

Processing Time

Please note that processing time differs from different styles of the dresses. In general, processing time of all the dresses will be in the 9 – 15 days. The more complicated of the dress is, the longer processing time will be. The details processing time will be marked on the product page of each dress.

Please Note:

* Please understand that the extra Expedited Shipping fee can not be returned after your pakeage is shipped, because this just a service for rush order and additional fast shipping service, it has nothing to do with the dress worth.

* Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 business days for Brazil and 10-15 business days for all other destinations in Latin America.

* Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.

Shipping Company

We cooperate with major international shipping company, including UPS, EMS, FedEx, TNT, DHL, DPD.

Customers can choose the shipping company according to their needs. On rare occasions we may face an unexpected delay in shipping your order. We will notify you by email if we determine your order will not ship by the timeframe stated on each item's product page.