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Shipping & Delivery

Total Delivery Time

Thanks for your business. Before your order is shipped, we have to process your order and put all your items through strict quality control tests. Because of this, total delivery time is different to shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

Processing Time

Please note that processing time differs from different styles of the dresses. In general, processing time of all the dresses will be in the 5–25 working days(according to the complexity of dress). The more complicated of the dress is, the longer processing time will be. Normally A child dress processing time is about 3-10 working days. A wedding dress & prom dress processing time is about 8-25 working days. We may need extra 1-3 days if there is a custom service.

Shipping Methods

With kinds of dresses, 4prom.co.uk also provides customers with 2 different shipping methods. You can choose the one which is the most convenient and efficient for you. Please contact us before ordering if you are not sure about your dress delivery time or need a quick delivery, so we can promise you can receive the dress without delay.

  • • Standard Shipping:The shipping time will be 7-14 days normally. We guarantee it will be sure successfully delivered but we can't guarantee the exact delivery time, normally you can receive your dress in 2-4 weeks after ordering.
  • • Expedited Shipping: The fastest option ships to all major destinations in 4-7 days. You may receive a kid dress in 9-16 days, and 12-24 days for a lady wedding or prom dress.

Please understand that we can't guarantee items delivered in a short time If you select standard shipping, we will not accept this reason for return.

APO/FPO/DPO Shipping

Please Note:

*The courier can not reach to the military district(APO, FPO) and PO Box address. Please use the house/street address.

* Please understand that the extra Expedited Shipping fee can not be returned after your package is shipped, because this just a service for rush order and additional fast shipping service, it has nothing to do with the dress worth.

* Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 business days for Brazil and 10-15 business days for all other destinations in Latin America.

* Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.

Shipping Company

We cooperate with major international shipping company, including UPS, EMS, FedEx, TNT, DHL, DPD.

Customers can choose the shipping company according to their needs. On rare occasions we may face an unexpected delay in shipping your order. We will notify you by email if we determine your order will not ship by the timeframe stated on each item's product page.